TheAmazon Fire TV operating systemis one of the most popular AV amusement platforms in the mankind . you could find Fire TV built into a number of devices , includingFire telly , theFire TV Sticklineup , and theFire TV Cube . Aside from using Alexa voice command , the main way you ’ll interact with the Fire TV OS is with your Fire television set remote — whether it ’s one of the older - generation remotes or the new Alexa Voice Remotes . So what do you do if your Fire TV remote stoppage work ?
Your first inclination might be to corrupt a new remote control ( or shake off your glitching one out the window ) , but before you start spending your hard - earned hard cash , lease ’s take a moment to troubleshoot .
Whatever event you ’re experiencing with your Fire TV remote control , chance are you ’re not alone . That ’s why we ’ve put together this list of the most rough-cut Fire TV distant subject experienced by users the world over . We ’ll also evidence you what you’re able to do to fix them .
Use troubleshooting mode
Before we even get into the thick of troubleshooting and repairs , we ’d like to call care to the fact that most Fire telecasting remote control really have a troubleshooting manner . It ’s nothing fancy , but if the little light-emitting diode at the top of your distant flash when you constrict the blue Alexa button , your remote control can troubleshoot .
With us so far ? Now here ’s what you need to do to access troubleshooting style :
Step 1 : Press theRewindandRightnavigation buttons at the same time , and entertain for 3 seconds .
Step 2 : Press theMenubutton . The LED at the top of the remote should light up green , letting you know you ’ve enter troubleshooting mode .
Step 3 : conjure any release on your remote control , and the LED will light up up different colors to betoken what form of issue your remote control may be have . We ’ve also listed each gloss / blink code below :
Step 4 : To release troubleshooting mode , press and restrain thePlay / PauseandUpnavigation button at the same sentence , and hold for 3 secondment .
footprint 5 : Press theMenubutton to disable troubleshooting mode . Then remove your remote ’s batteries and come out them back in .
Reset your Fire TV device
One of our go - to answer for most machine troubleshooting and repairs isto reset your machine . After all , nothing quite gets the task done like squeeze your AV peripheral to cool down and believe about what they ’ve done .
For most Fire television receiver devices , you’re able to restart them by just disconnect them and plug them back in after a few instant . Or , you could do it from your Fire TV ’s carte du jour .
Step 1 : Go toSettingson your Fire television set machine .
Step 2 : Select theMy Fire TVoption and then selectRestart .
How to reset most Fire TV remotes
This should puzzle out for the Alexa Voice Remote Pro , the third - generation Fire TV remote control , and the second - genesis Alexa Voice Remote Lite .
Step 1 : The first matter you ’ll need to do is unplug your Fire TV gimmick from power and your TV ’s HDMI input , then wait 60 seconds . If you ’re using a Fire television set - power smart TV , just disconnect it from the power outlet it ’s get in touch to .
dance step 2 : Grab your Fire TV remote . iron out theLeftnavigation push button , theMenubutton , and theBackbutton at the same time , and concord for 12 seconds .
Step 3 : Let go of the button , then look 5 seconds . Now take the batteries out of your remote control .
stair 4 : Plug your Fire telly gimmick back in , and hold off until you see the silver screen that says a remote control can not be detected . Now place the batteries back in your remote control .
Step 5 : Press theHomebutton . If the LED index wink drear , your remote control has been successfully paired to your Fire telly gadget . If it does n’t dyad , wardrobe and hold theHomebutton for 10 endorsement .
Resetting the Basic Edition remote
Step 1 : Press and go for theHomebutton . While holding , press theMenubutton three times .
Step 2 : Let go of theHomebutton . Then iron theMenubutton nine times .
footstep 3 : Take the batteries out of the remote control . Now , unplug your Fire television set gimmick from magnate and HDMI , then wait 60 seconds .
Step 4 : Place the batteries back in your remote , then reconnect your Fire TV equipment . When the Home Screen appear , press and hold theHomebutton for 40 seconds .
Step 5 : After about 60 minute , your remote should be paired .
Resetting the Alexa Voice Remote (1st Gen)
tone 1 : Disconnect your Fire TV gadget from force and HDMI , then wait 60 second gear .
Step 2 : Press theLeftnavigation clit andMenubutton at the same sentence , and take for them for 12 seconds .
footmark 3 : Let go of the button and expect 5 seconds .
tone 4 : Take the batteries out of the remote , then plug back in your Fire TV machine and wait for the blind that says a remote can not be detected .
stride 5 : post the assault and battery back in your remote , then press theHomebutton .
Step 6 : If your remote control still is n’t partner off , press and carry theHomebutton for 10 seconds .
Replace the batteries
Nothing call “ misconduct remote control ” like a couple of exit battery . As we refer in the troubleshooting mode section , if your Fire TV remote control ’s light-emitting diode is slowly blinking red , this means the battery are carry low .
And while this may vocalise obvious , do make certain you ’re set up the batteries correctly . When aim wrong , it could come along that the batteries bet fine , so take the extra second or two to double - stop .
Bluetooth and interference
Unlike traditional IR remotes , a Fire TV remote control form a Bluetooth handshake between the controller and host twist . This A - to - B Bluetooth pairing should be good for up to 30 feet , but that may not always be the case . Oftentimes , walls , storey , ceilings , modest appliances , and other Bluetooth and Wi - Fi - connected devices can generate interference .
If your Fire TV remote control has been drop off connection to a Fire TV streaming machine or smart TV , take a tone around your amusement place . If there are any devices you could relocate without messing up your everyday AV configuration , stress moving one or more machine to a new localisation .
You could also try add aFire TV extenderto your AV setup . Sometimes when a Fire TV streaming twist is hide behind your tv set ( like most of the Fire TV Stick lineup ) , the remote control may fight to properly connect .
Look for damage
Unbeknownst to you , your Fire television set remote could be physically damaged . Dropping it a duet of sentence is probably not go to do much , but if your comptroller is prostrate to falls , and you ’ve got hard floor , there ’s a chance it may have taken too many dings .
Cosmetic harm to one section of the remote could also be the causal agent of problems that are n’t in that same area .
Ensure compatibility
Whether your remote is damaged beyond mending or lost , there may come a time where you necessitate to purchase a new Fire TV remote . And if you purchase the incorrect example for the Fire goggle box equipment you ’re operating , the remote is n’t fit to influence .
If you ’re not sure which rendering of the Fire TV Stick you own , you’re able to sign into your Amazon account to check . To do so , channelise to your Amazon account’sManage Your Content and Devicesdashboard . Any and all registered Fire TV devices ( including Amazon smart TVs , and Fire TV - powered smart television from brands like Toshiba and Insignia ) will appear underAll Devices .
A new Alexa Voice Remote Pro is compatible with the surveil Fire TV devices :
flame TV ( 3rd Generation , Pendant Design )
Fire TV Omni QLED Series
fervency television 2 - serial publication
Toshiba Smart 4 K UHD idiot box - Fire TV
A novel Alexa Voice Remote ( 3rd Gen ) is compatible with the following devices :
Echo Show 15
A new Alexa Voice Remote Enhanced is compatible with the follow devices :
flack TV Stick 4 K Max ( 2nd Generation )
Update the software
Last but certainly not least , it ’s always a good idea to make certain your Fire goggle box production ’s software program is up to date . While the latestFire boob tube OSpatch may not include controller fixes , it may include upgrades to Bluetooth technology or other engineering element that can affect the connection between your Fire telly remote control and its emcee twist .
To check for a computer software update on your Fire video , head toSettings > My Fire TVorDevice & Software . Then , selectAbout > Check for System Update .
Using the Fire TV app
In the outcome that your remote is whole on the fritz , or you just desire a second way to be able to see your Fire TV gimmick , you’re able to always download the Fire video app ( foriOSandAndroid equipment ) for your smartphone or pad .
As long as you connect your mobile equipment to the same Wi - Fi as your Fire TV gimmick , the Fire TV app can function as an alternate remote for your Fire TV Stick , Fire TV Cube , or Fire TV - powered voguish TV .
