Update : Intel has provided Digital Trends with the following command about CPU imbalance affecting mobile central processor :
“ Intel is aware of a small-scale number of instability reports on Intel Core 13th/14th Gen mobile processors . base on our in - depth analysis of the reported Intel Core 13th/14th Gen desktop processor instability issues , Intel has find out that mobile products are not divulge to the same issue . The symptom being cover on 13th/14th Gen mobile systems – including system hangs and crashes – are common symptoms stemming from a broad range of potential software and hardware military issue . As always , if users are get issues with their Intel - powered laptop we encourage them to reach out to the system of rules manufacturer for further help . ”
The original report remains below .
Matthew Cassells , founder of Alderon Games ( developer ofPath of Titans ) , reports that Intel ’s 13th- and fourteenth - gen Raptor Lake laptop CPUs are prone to instability and clangour . However , these issue happen less frequently than with their chiliad - series background counterparts . “ Yes we have several laptops that have fail with the same crashes . It ’s just slightly more uncommon then the desktop CPU faults , ” the developer say onReddit .
Although he did n’t delimitate which processor models in Intel ’s 13th- and fourteenth - gen mobile batting order are most affected , it ’s sensible to anticipate that the flagship HX serial mainframe could be affect . If we look at the trend with desktop central processing unit , the most powerful and power - hungry Core i9 Raptor Lake and Raptor Lake Refresh chips have been prostrate to imbalance .
Just last week , Alderon Games put out a damning statementon the situation , call Intel ’s desktop CPUs “ defective ” and threatening to move to AMD .
The position with Raptor Lake CPUs underscores the challenges of developing gamy - end technology that is both muscular and reliable . As of now , Intel has not make out a statement addressing the widespread nature of these issues .
Users experiencing these trouble are advised to control their scheme are running the in style microcode and drivers , as these updates can sometimes palliate stability issues . However , for many , this may not be a satisfactory recollective - term solution .
A few daytime ago , Areej Syed ofHardware Times reportedthat the publication had to RMA ( return materials authorization ) the Core i9 - 13900KF twice . The 2d social unit from Intel perform decently well at first but then begin crash every other minute while runningThe First Descendant . Syed share an Event Viewer log picture a astonishing 44,242 error events .
Despite the clear grounds of a defective CPU , Intel initially suggested a refund but subsequently claim that a refund was not possible . Our own reportingon the affair , however , argue that Intel is honoring return for some substance abuser .
