OnePlus is taking a bold move regarding a merchandising boner it made earlier this month . The party ab initio claimed that theOnePlus 12Rcomes with UFS 4.0 storage when , in reality , the telephone set still swear on the slower UFS 3.1standard . The company issued a public excuse for it , as well .

Today , in anupdateon the official residential district web log , OnePlus chief operating officer Kinder Liu announced that the company will issue a full repayment to buyers who were sway in the main by fast store to buy the OnePlus 12R. That ’s a rather generous laying claim from a buyer ’s perspective , but OnePlus ’ conclusion is unprecedented .

Here ’s Liu ’s instruction :

OnePlus 12R in hand with OnePlus 12 in the background.

OnePlus 12RPrakhar Khanna / Digital Trends

“ If you ’ve receive a OnePlus 12R 256 GB variant and desire to discuss the situation with the Indian file system character on your phone , please adjoin Customer Service through your common channel . They will be able to discuss next steps with you , up to and including a repayment until 16th March 2024 . ”

The selling error led to quite some uproar on the internet , and demands for a refund were quite apparent . That ’s primarily because the disconnect between a UFS 4.0 and UFS 3.1 - compliant storage is quite hefty , attain up to 2x on certain amphetamine mental testing metrics .

It’s not solely about the speed

The jumping to a next - gen storage standard is not merely about faster serial read and write speeds . Functionally , UFS 4.0 go to prompt diligence launch , humble latency , and debauched system of rules startup time . Samsung asserts that its UFS 4.0 technology achieves approximately 46 % better power efficiency .

The UFS 4.0 storage technology from Samsung is also jazz for a roughly 2x efficiency rise in protect authoritative data store on machine , like watchword and personal images .

It is also said to improve user interaction by grant smooth app switching owe to rock-bottom latency . Moreover , it enhances performance in situations like rapid photograph capturing or create complex images such as diorama , thanks to its increased computer storage interface bandwidth .

For any buyer aware of the holistic benefits , OnePlus ’ stumble could be anything from an honest miscommunication to straight-out fictive selling .

irrespective , it ’s secure to see that the companionship has admitted the fault and is hold a road that prioritizes audience organized religion over earnings . On its own deservingness , the OnePlus 12R is one of the most rewarding phones from a value perspective — even with UFS 3.1 storage .