Spotify users are running into a uncanny position that is pushing ads despite pay for aPremium subscription . postulate to the Spotify community of interests forum , Reddit , and X , multiple user have complained that they are catch and take heed to ads which ca n’t be skipped .
The streaming company ’s support channel hasconfirmedthat its engineering squad is looking into the issue . In a meeting place post , Spotify mentioned that if the issue is n’t fixed , drug user should endeavor to enter and out of their account 2 - 3 times for the sync outgrowth to shape as common .
Spotify is also suggesting users to acquit the app ’s cache on their headphone and relaunch it . moreover , the financial backing channel on X has even advised users to cancel the app and set up it again , though it ’s not sure whether the magic trick would work .
Hi there . We're sorry to pick up about this . Could you try clearing your app's hoard , trace these step : https://t.co/6FR9xeIUou ? Let us eff how it goes . We'll keep an eye out for your update .
& mdash ; SpotifyCares ( @SpotifyCares)March 6 , 2025
However , multiple users are claiming that the workaround is not taking the problem away . It seems advert are affecting customers who are paying for standalone , Duo , as well as Family premium plans .
“ Also stimulate the same issue today , have ransack through all scope and access / out multiple meter . repel me absolutely mad . They better set this before long , ” drop a line one of the affected user .
“ Same issue here – just started an hour or two ago . Have try out sign in and leave , assay on multiple twist , double checked that defrayal went through , ” said another report .
A few users are getting pelt with back to back advert , without any suspension in vision . “ There were 3 advertizement in a words mightily now . I ’ll switch to Apple music if ads are going to be on Spotify when you have subscription,”wroteone of the affected users on Reddit .
The ad trouble is not limited to the mobile app it seems . Multiple reports also remark a similar bug in the web player , or streaming via smart nursing home equipment . A few societal posts also highlight broken strain omission and shuffle feature film .
Spotify is yet to detail what exactly hold up incorrect with the intimate systems , and so far , no workaround has work universally for the affected substance abuser .
In related news , the society is expected to finally set up itshi - fi streaming level later this year , and also opened its political program to AI - sire audiobooks . expect over at rivals , YouTube bring in a Premium Lite subscriptionin the US this workweek , without access to YouTube Music Premium and features like background play .
