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There have n’t been many complaints aboutXbox Series Ssince it launched in 2020 . Serving as the more low-cost sibling of the premium Xbox Series X , it plays all the same games yet work at a lower resolution – allow it to have a bun in the oven a squeamish price tatter of $ 250 . user have report a few common issues with Xbox Series S over the years , however , which carry the gamut from Quick Resume crashing to HDMI - CEC not register a connexion .
run for into job with your Xbox Series S ? Here ’s a look at the eight most common Xbox Series S problem , along with how to desex them . If you ca n’t fix the problem on your own , things might be more serious than expect . In that character , be certain to touch Microsoft for advanced troubleshooting or to get your console replaced .
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Get in touch with Microsoft
Microsoft offers several support routes , so if you do n’t find a resolution in this guide , make certain to reach out . If you encounter an Xbox Series S job that needs our attention , make certain to tag us onX @DigitalTrends(loop in @XboxSupport , too ) . Otherwise , you could contact Microsoft using the options below .
Bug: Quick Resume games crash or freeze
The Quick Resume feature allows you to quickly change over between supported titles without turn a loss progress . This feature film has been one of the most problematic for the Xbox Series S since launch , with many Quick Resume titles crashing immediately or freeze ( sometimes locking up the entire system ) .
Potential solution
Microsoft disabled Quick Resume on the titles that were causing problems , only to re - enable it in brief after . Most games should work with Quick Resume now , but it ’s potential that you will still find a misbehave plot . If you do , reach out to Microsoft with the plot you ’re having issue with . That wo n’t set up your problem immediately , but it will help Microsoft immobilize down all of the game causing problems .
If the game is crashing , enter the menu by pressing theXboxbutton and scroll down to the crashed game . Press theMenubutton , then scroll down and selectQuit . If the job continues , we recommend full closing the plot by following this physical process each metre you quit .
At launch , some secret plan would fully lock in up the cabinet . Most of those problem have been fixed , but it ’s potential you ’ll still take on a rogue issue . you could unlock your scheme with a hard reset by following these stride :
Keep in mind that you ’ll lose any doomed advance with both of these fixes . If you performed a hard reset , you should see a boot screen door before going to the home blind . If your console immediately launch to the house screen , examine the hard reset again .
Bug: Xbox 360 games crashing
The Xbox Series S is compatible with a long listing ofXbox 360 title , but some of them can cause problem . When you launch an Xbox 360 game , it ’s possible that the game will like a shot return you to the base concealment without an erroneous belief computer code or crash notification .
You postulate to clear your local Xbox 360 computer memory to clear this issue . Your Xbox 360 saves are automatically stored in Xbox Live , so you’re able to clear your local reposition without losing any progression . If you ’re disturbed , you canoffload your savesto external memory board . Once your saves are secure , fully resign the Xbox 360 game causing issuance and observe these steps :
Bug: HDMI-CEC not working
HDMI - CEC allows your Xbox Series S to control other HDMI devices . For most , that intend your Xbox Series S will mechanically sour on your TV . After a arrangement update , you may detect that HDMI - CEC is n’t work , even if you have the feature turned on in the preferences .
Bug: Can’t connect to Wi-Fi
Without a disc drive , the Xbox Series S needs an internet connection to be utilitarian . There are several issue relate to Wi - Fi , but our solutions give to any of them with the follow error content :
With any Wi - Fi error , check your cyberspace connexion with other devices to make indisputable you ’re not experiencing an outage . After that , verify you ’re associate to the veracious internet by opening the carte and followingProfile & System > configurations > General > web configurations . Finally , perform a hard reset on your Xbox Series S and wireless router .
If you ’re still run into military issue , there are a few extra steps you could take . sure wireless third - party headsets may stimulate interference with the Wi - Fi web , so disconnect any headset to see if that solves your problem . Other gimmick can cause incumbrance , too . Move your console and router close to each other to see if that help . you could also plug your Xbox Series S directly into the router rather than relying on Wi - Fi .
The several steps above will puzzle out the huge majority of Wi - Fi issues on Xbox Series S. If you ’re still have problems , follow Microsoft’sin - depth troubleshooting guide .
Malfunction: Can’t adjust headset game audio/chat volume
Some headset adapters wo n’t work with the Xbox Series S control . If you have an arranger that plugs into your controller that allows you to aline game audio and vox Old World chat , but you ca n’t change those setting , this issue applies to you . If you ’re having issues with a wireless headset , we recommend reaching out to the headset manufacturer for backup .
Microsoft does n’t have an official solution for this result yet . you could control your voice Old World chat and game intensity through the Xbox , though . enter the guidebook by pressing theXboxbutton and find theAudiotab . After choose it , you ’ll see a few slider for adjusting secret plan audio , voice schmoose , and overall headset book .
If you desire to expend the arranger , Microsoft recommend using an Xbox One restrainer . The Xbox Series S is compatible with all Xbox One controllers , so you’re able to use an old gamepad with your headset adapter .
Malfunction: Xbox Media Remote controlling multiple consoles
The Xbox Media Remote works with the Xbox One and Xbox Series S , and it will automatically undertake to control all cabinet within range . That include power options , so your Xbox Media Remote may turn on your audio apparatus when you turn over off your cabinet . This is the most common exit , but you may experience similar problems with other devices that the Xbox Series S can control .
Problem: Low storage space
The Xbox Series S ships with a 512 GB hard movement , but after the operating organisation and other system software system , players are only left with only 364 GB of usable space . That ’s remarkably minuscule for an all - digital console table . player will see themselves running out of storage quad with just a few AAA title , not to note multiplayer staples likeCall of obligation : WarzoneandApex Legends .
The solution to low storage is more store , and you have a couple of options with the Xbox Series S. you could plug in anyUSB 3.1 external surd driveinto one of the USB ports to immediately expand your storehouse . you could act Xbox One , Xbox 360 , and original Xbox game from an external hard driving force . You ca n’t act Xbox Series S games from an outside hard drive , but you could store them there . If you want to come back to a secret plan but do n’t require to uninstall it , transplant the biz to external storage .
For Xbox Series S game , you need the Seagate Storage Expansion Card . It will give you 1 TB of additional memory , using the same radical - profligate pattern of the intimate hard drive .
Problem: Can’t connect to Xbox network
The Xbox meshing , formerly Xbox Live , is n’t perfect . You may encounter issues connect to multiplayer anteroom , playing games that ask an internet connection , or using apps like Netflix .
There are several potential solution for Xbox connection issues , so verify to read our full guide toXbox Live trouble and how to resolve them . First , make certain the Xbox internet is n’t down by going to theXbox waiter condition page . you could also check theXbox Support Twitterfor any burst outages . Xbox often retweets host information for popular multiplayer game , too .
Check other multiplayer game or apps and see if they form . If they do , the issue is likely with the game , not the Xbox mesh . likewise , ascertain other devices on your meshwork to see if they can connect to the net . If they can’t , do a laborious reseton your cabinet and router and strain again .
Otherwise , refer to the guidebook connect above for a full list of solvent .
