Most startups do n’t have the luxury of trial and error . You need systems that work , instrument that scale with your ambition , and ideally , something that does n’t torch your budget before the track ends . That ’s where Bitrix24 ’s free CRM quietly overdelivers . It ’s not just a costless - as - in - free - trial . This is free - as - in - unlimited - deals , loose - website - detergent builder , and devoid - until - you’re - in reality - engage - a - sales - squad kind of free .
Let ’s unpack the five standout features that make Bitrix24 ’s free CRM a seriously compelling option for small businesses that want enterprisingness - level functionality without the go-ahead - form price tag .
1. Unlimited deals and contacts: Because growth shouldn’t be capped
Other CRMs dangle entry - level plans with sharp limitations . You ’re rolling along , build momentum , and then stumble a wall labeled “ Contact Limit get through ” or “ Upgrade Required for More tidy sum . ”
Bitrix24 does n’t play that secret plan . From Clarence Shepard Day Jr. one , you get limitless liaison and unlimited deal , even on the gratis plan . It does n’t count if you ’re onboarding your first five leash or managing your five - centesimal follow - up , the system grows with you . No fine print . No footnote . Just freedom to descale at your own stride .
This is particularly critical for bootstrapped team that are growing fast and track multiple touchpoints across a long funnel shape . You should n’t have to ration out your CRM like it ’s the last firearm of cake in the berth fridge .
2. A free website builder that actually sells
internet site do n’t just live on the cyberspace any longer ; they live at the nerve centre of your sales event scheme . Bitrix24 ’s CRM come wad with a devoid internet site and landing place page builder designed for one purpose : converting visitors into customers .
And this is n’t a dusty , half - baked tool you ’ll abandon in favor of one of the popular website builders . Bitrix24 ’s builder collapse you professionally designed templates , intuitive drag - and - drop functionality , and CRM integration baked right in . Want to create a consecrated landing page for your next product launch ? Go for it .
Let this be a full - featured extension service of your sale cognitive operation .
3. Automatic dialer: call efficiency on autopilot
cut-rate sale team flourish on impulse , and nothing pop impulse quicker than dialing a phone identification number ten digits at a fourth dimension . Bitrix24 ’s build - in automatonlike dialer helps your squad punch above their weighting by line up up outbound cry , logging natural process automatically , and reduce time wasted on repetitive tasks .
The result ? More call , more conversation , and more closed deals .
If you ’re running a lean team , this is how you get rep to do the work of a larger squad . The dialer work now from the CRM interface , so your squad stay focussed and efficient without toggle between multiple tool or platform .
And because Bitrix24 includes telephony integration , you could easily connect your number or VoIP supplier and start telephone right away .
4. Custom fields: a CRM that fits yourbusiness
There is no one - sizing - conniption - all when it comes to client data . That ’s why Bitrix24 lets you create customs duty field of operations to suit your accurate business organisation modelling . Whether you ’re tracking horseshoe size , subscription preferences , contract renewal appointment , or something else alone , you’re able to design a CRM experience tailored to how you operate .
It ’s this spirit level of flexibility that turn Bitrix24 from a generic database into a truly personalized command snapper . For small business organization trying to severalize themselves in crowded markets , that adaptability is invaluable .
you could also make bright filters , automate theater of operations - based action , and build dashboards that highlight the datum that really matters to you — not just what some developer in another industry think you might require .
5. Automatic customer journey tracking: Because context is king
Every dog tell a account . With Bitrix24 ’s work up - in customer journeying tracking , you could see the full narration behind every new lead-in . Did they regain you through a Facebook ad ? select a blog post ? Linger on your pricing page before filling out a form ?
Bitrix24 stitches together this breadcrumb trail into a cohesive timeline , give your team valuable linguistic context before the first call even happen .
Before they even say a discussion , you ’ll recognise what problem they ’re trying to solve , what messaging they responded to , and where they are in the purchasing journey .. That cause for smart conversations and short sale cycles .
So, what’s the catch?
There really is n’t one . Bitrix24 ’s gratuitous CRM is robust out of the box , with unlimited users and access to the core tools startups postulate to grow . But if you do pass the point where you want enhanced mechanisation , AI analytics , or multi - channel marketing , the upgrade path is refreshingly affordable .
TheProfessional planis $ 199 / month ( placard yearly ) , which includes next - stage tools like AI speech analytics , sales scripts , invoicing , email selling , and a full - blown omnichannel link centre . For teams that are scaling rapidly , it ’s an easy jump when the time come .
And for those in the middle , theBasic($49 / calendar month ) andStandard($99 / month ) plans declare oneself incremental upgrade like more storage , user limits , and access to extra accompaniment tool .
Who’s this for?
If you ’re a solopreneur tired of unwieldy spreadsheets , Bitrix24 gives you social organization without command processing overhead . If you ’re leading a small but scrappy sales squad , it let you automate like a much bigger functioning . If you ’re scaling a startup and take enterprise - story capableness without endeavor - story costs , Bitrix24 is built for you .
In short , it ’s not just for one form of substance abuser . It ’s for anyone quick to stop duct - taping tools together and start build something that lasts .
I’ll just leave you with this…
Most free CRMs feel like demos . Bitrix24 feel like the actual matter .
With unlimited records , native telephony , deep customization , and website desegregation out of the loge , Bitrix24 ’s detached design is more than just an submission peak . It ’s a launch pad . The kind you build a line of work on .
In a market full of free tools that commence charging the second you see traction , Bitrix24 stand out by staying generous . And in the early stage of building a business , generosity plump a prospicient manner .