It ’s never a good sign when a red light appears on your electronic machine . The color almost universally indicates an issue – and get wind it on yourAlexadevice is no dissimilar . A red tintinnabulation on an Echo or Echo Show stool it nearly impossible to expend , with the voice helper unable to hear your commands ( no matter how much you raise your voice ) .

But unlike the infamousred gang of deathfound on the old Xbox 360 , the Alexa red ring is n’t almost as ominous . In fact , it ’s actually a elementary job to fix , and there ’s a sound prospect you’re able to get your gimmick back into working condition in just a few seconds . From the Echo Show to the Echo Pop , here ’s a look at what an Alexa red ring mean and how to gear up it .

Why does my Alexa have a red ring?

For many Echo devices , a red doughnut plainly think of the microphone has been turned off . The gimmick can no longer blame up voices , include wake words and articulation commands , so the Echo will also stop responding when the red light is on . Sometimes this no - microphone mode is enabled on use for privacy reasons ; other times , it can find by stroke , peculiarly when you move around an Echo equipment .

Other devices where Alexa is built - in may use similarindicator lightsas well , so our steps may work for them , too .

Steps to fix an Alexa or Echo red ring

Step 1 : Look for the mike button on yourAlexa machine . Typically , this looks like a minuscule microphone image or a circle with a stroke through it . The clitoris is usually on the top of your Echo and light to spot . squeeze it , and see if the red annulus vanish . Confirm that your Echo is working by impart Alexa a brief voice command .

Step 2 : If your Echo is stuck on a red closed chain no matter how much you press the microphone button , it could be frozen or have a similar job . Unplug it , await for several seconds , then punch it back in and permit your Echo major power back up . Now endeavor to use the microphone button and see if it ’s working properly .

Step 3 : you could also check your Wi - Fi joining and verify your Echo is connected to your Wi - Fi connection . Sometimes this can cause problems with Alexa answer to command or Echo options that wo n’t turn over off . swear the Echo is in range of mountains , and try disconnecting it from your Wi - Fi , then reconnecting it . If this does n’t work , tryresetting your Wi - Fi routerand see if that facilitate fix the job .

Step 4 : see your Echo for strong-arm damage . A drib or incision could be intervene with the microphone capability and automatically switch your mic off now and again or disabling it permanently . This may also be the result of internal damage , such as getting the top of your Echo wet . There ’s not much you could do in the guinea pig of strong-arm damage , but if you are not responsible for the mar , thenAmazon ’s limited warrantymay avail out .

What about a red light on an Echo Show?

Echo Showshave standardized indicant as well — often a bar on the display that will change colour base on the setting . On an Echo Show , a ruddy indicator light can also mean the mike isn’t functioning . In this case , it will also turn off the tv camera . as luck would have it , the footmark above should also work to solve any red light proceeds on a Show . However , on some Show models , the power clit and the mic push are the same , so watch out for that and look up your manual if necessary .

What about a red light on an Echo Pop?

The newEcho Popdoesn’t have the same Light Within ring as the Echo Dot batting order , but it does expend a similar light bar to permit you know its status . And if you see the Echo Pop light bar turning red , there ’s a upright chance it ’s because the mike has been disable . you could secure this problem using the same method described above – simply tap the Mute clit found on the top of your Echo Pop . If that does n’t bring , examine unplug it , then plug it back in .